FAQ'S

Frequently Asked Questions

How do I take care of my jewelry? 

Little love goes a long way! When you're not wearing your pieces, store it in the pouch it comes in. Always avoid wearing jewelry when you are putting on sprays and lotions. We recommend wearing jewelry at the very last when you are heading out the door! 

How do I clean my jewelry? 

Remember to take your jewelry off before showering & exercising to keep the shine longer. Gently buff the pieces with a soft dry cloth and store it in your jewelry pouch. 

Is your jewelry handmade? 

Yes, we hand make them with love in Los Angeles. Because of that sometimes you may find them slightly different every time! 

What should I avoid with my jewelry? 

Although our gold filled pieces are extremely durable try to avoid sweat and spraying perfume so that they will last longer. 

 When will I receive my order?

US - 1- 7 day processing time 

Custom Jewelry takes up to 3 - 28 days of processing time. 

International orders takes up to 10 - 40 days 

US Shipping: USPS estimate 3 - 5 business days delivery time 

Excluding Holiday & Weekends 

COVID-19 Processing Time - USPS Shipment Delay

There is a possibility you may experience some shipping delays as we are operating with minimal staff and being a small business.

The health and safety of our team and community is our top priority at this time. In addition to these precautions, team is following CDC recommended guidelines in regards to cleaning and sanitizing all surfaces and goods.

Thank you for understanding. If you have any questions, please contact our team at: villagerjewelryco@gmail.com